Spot a scam text message (smishing)

Scam texts impersonate couriers, banks, toll roads and government. The link is the trap, not the message.

1. Treat any text with a link as suspect — legitimate agencies rarely send you a clickable link out of the blue.
2. Check for a generic greeting, odd spacing or a shortened or strange-looking web address.
3. Never tap the link — open the organisation’s app or type its known website address yourself.
4. Don’t reply, even with STOP, to a number you don’t recognise — it confirms your number is live.
5. Delete the message, and report it by forwarding to 7726 (which spells SPAM).