Why you are being asked to verify again (conditional access)
Sometimes Microsoft 365 asks you to verify even though you signed in earlier today. Usually that is conditional access doing its job, not a fault.
- Understand the cause: your organisation sets rules that ask for a fresh check when something changes — a new device, a new network, or a sensitive action.
- Expect a re-prompt after switching from the office wi-fi to home, mobile data, or a VPN.
- Approve it normally if you genuinely just changed location or device — this is the system protecting you.
- Be suspicious if the prompt appears with a location you do not recognise, and deny it.
- Avoid clearing it by repeatedly approving if you did not trigger it — that can be an attacker testing your password.
- If the prompts are constant and disruptive, ask whedo.it to review the policy, as the thresholds can be tuned.
Still stuck after those?
You’ve done the right thing by trying. Send whedo.it a quick note — what you tried, what you saw — and a senior pair of eyes will be on it the same business day.