Use a wired Ethernet connection
For calls, big uploads or a stubborn connection, a cable beats Wi-Fi every time. Often the simplest fix going.
- Connect an Ethernet cable from a free port on the router to your PC or laptop dock.
- Windows usually switches over automatically within a few seconds.
- Confirm in Settings → Network & internet that Ethernet shows Connected.
- For full speed, turn Wi-Fi off while wired so traffic doesn’t split.
- If nothing connects, try the other end in a different router port or swap the cable, as cheap cables fail quietly.
Still stuck after those?
You’ve done the right thing by trying. Send whedo.it a quick note — what you tried, what you saw — and a senior pair of eyes will be on it the same business day.